Every message, sorted: Lead, Pitch or Noise.
AI triage reads every message in your BlueTier inbox and labels it a Lead, a Pitch or Noise, with its intent and urgency. It is for anyone whose inbox mixes buyers with pitches, on every plan.
- Plans
- Every plan
- Labels
- Lead · Pitch · Noise
- Signals
- 9 intents · 4 urgency levels
Three labels, in plain words.
Every incoming message gets exactly one of three labels, and each label has a view of its own in the inbox.
Lead
A real person interested in what you offer, or in meeting you.
Pitch
Someone selling to you, labelled so a pitch never passes for a prospect.
Noise
Automated and system messages and empty pleasantries, set aside in a view of their own.
Intent and urgency on every message.
Each message also carries one of nine intents and an urgency from low to critical, so you can see at a glance what a person wants and how soon.
- Inquiry
- Purchase intent
- Partnership inquiry
- Media inquiry
- Recruiting
- Support request
- Complaint
- Spam
- Other
Triage that moves the work forward.
When a conversation’s first classified message is a lead, triage acts on it: a question that needs your answer becomes a follow-up task linked to the conversation, and buying or partnership intent moves the contact forward in your pipeline — never backwards, and never to closed on its own.
Explore contacts and the pipelineCareful by design.
Obvious automated and system messages are filed as Noise by rules before any AI reads them. If the AI’s answer for a message can’t be used, the message is treated as a lead — surfaced, never hidden.
How it works
Step 1: A message arrives
From any connected channel, into the unified inbox.
Step 2: Rules file the obvious noise
Clear automated and system messages are labelled Noise without an AI call.
Step 3: AI labels the rest
Each remaining message gets its tier, one of nine intents and an urgency.
Step 4: Work the right view
Open Leads first; the tasks and stage moves triage made for new leads are already there.
Included on every plan.
AI triage is part of the unified inbox, included on every plan. Billed monthly from sign-up. Payment method required. Have a promotional code? Enter it at checkout before you pay.
Basic
$89/ month
- AI triage: included
Professional
$179/ month
- AI triage: included
Premium
$299/ month
- AI triage: included
Questions about AI triage
See every answerWhat is an AI-triaged inbox?
An AI-triaged inbox labels every incoming message before you read it. In BlueTier, each message is marked Lead (a real person interested in what you offer), Pitch (someone selling to you) or Noise (automated messages and empty pleasantries), with an intent and an urgency, so you can go straight to the conversations worth your time.
What is a Pitch?
Someone selling to you, labelled so a pitch never passes for a prospect.
Can triage hide a real lead?
It is built not to. If the AI’s answer for a message can’t be used, the message is treated as a lead, so a real person is surfaced rather than hidden — and Noise keeps a view of its own that you can check at any time.
Which plans include AI triage?
AI triage is part of the unified inbox, included on every plan. Prices: Basic ($89 a month), Professional ($179 a month) and Premium ($299 a month). Billed monthly from sign-up. Payment method required. Have a promotional code? Enter it at checkout before you pay.