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Answer a conversation from the inbox

Read and reply to anyone who wrote to any of your connected accounts, from one place.

Updated 6 steps

Steps

  1. Open Inbox in the sidebar.
  2. Find the conversation: use All, Leads, Follow-up or Unread above the list, or type in Search conversations.
  3. Choose the person's name. The conversation opens on the right.
  4. Write your reply in the box at the bottom. The box names the channel your reply will go out on.
  5. Press the send button. To attach a file, use the paperclip: images, video, audio, PDFs and documents up to 4 MB a message.
  6. When you are done with it, choose Resolve: in the panel beside the conversation on a wide screen, or under More actions (the ⋯ button) on a smaller one.

What you will see

Your reply appears in the conversation in blue. It goes out on the channel the person wrote on: LinkedIn to LinkedIn, WhatsApp to WhatsApp, email from your own mailbox.

The Inbox: the conversation list on the left with All, Leads, Follow-up and Unread, and an open LinkedIn conversation on the right with the reply box and Draft with AI.
The Inbox: the conversation list on the left with All, Leads, Follow-up and Unread, and an open LinkedIn conversation on the right with the reply box and Draft with AI.

Good to know

  • Narrow the list to one account with All accounts, or to one channel with All channels.
  • Mark something as junk with Spam, next to Resolve.
Review and send an AI draftInboxWhat Lead, Pitch and Noise meanInboxKeep track of follow-upsInbox
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Still stuck?Contact support at info@bluetier.ai and the BlueTier team will help.

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